Monthly
Get our most flexible plan
$200 per month
SubscribeCall Center Plan
Complete Call Center Solution With VitalPBX.
Deliver exceptional customer experiences with a professional, reliable call center solution designed for businesses of all sizes.
- Smart call routing
- Unlimited Device Provisioning & Extensions
- Sonata Call Center Suite
- 150+ call center management features
Create A New And Better Way To Manage Your Call Center.
Our system gives you the tools to direct calls smartly, organize queues, and see how your team is performing in real time.
Improve agent efficiency and get the data you need to enhance your customer service operation.
Pricing And Licensing.
Businesses with call centers needing specialized tools.
Annually
Get two free months on our annual plan
$2,000 per year
SubscribeOne Time Payment
Best long term value*
$8,000 one time
Subscribe*The one time payment covers minor and maintenance releases of the same major version. See the details.
What’s Included?
For a detailed comparison, see the plans comparison table.
- Unlimited extensions
- Unlimited simultaneous calls
- All commercial modules
- Sonata Call Center Suite: Switchboard, Billing, Recording, Dialer and Stats
- VitXi WebRTC clients
- Unlimited devices provision
- 2 mobile clients
- One tenant
- Ticket & forum support
Why Choose VitalPBX Call Center System?
Comprehensive Solution
Everything you need to operate a professional call center in one integrated platform.
Scalable Performance
Handles growing call volumes without compromising quality or reliability.
Simplified Management
Intuitive interfaces that make administration effortless.
Real-Time Analytics
Make data-driven decisions with comprehensive reporting tools.
Cost-Effective
Enterprise-grade capabilities at a fraction of traditional call center costs.
AI Features
AI-Powered Features That Drive Results.
AI Agent
Boost your customer service with the power of AI-driven automation.
- Smart Call Routing
Direct calls to the right agent or department based on intent. - Real-Time Assistance
Provide agents with AI-driven suggestions during live calls. - Customer Sentiment Analysis
Understand caller emotions to improve satisfaction.
Recording Transcription
Turn call recordings into actionable insights.
- Detailed Transcriptions
Generate precise text from audio files. - Keyword Highlights
Identify critical topics and phrases in conversations. - Performance Insights
Leverage analytics to improve team performance.
Helpdesk AI
Deliver unparalleled support with AI-powered helpdesk solutions.
- Automated Ticket Generation
Convert customer queries into organized tickets. - Intelligent Resolution Suggestions
Reduce resolution times with smart recommendations. - 24/7 Virtual Assistance
Handle inquiries around the clock, even when your team is offline.
See VitalPBX In Action.
Get a personalized tour of our core features and commercial offerings. Find out how VitalPBX can transform your business communications.
Fastest Growing PBX System.
The numbers behind a decade of communications infrastructure.
- Installations Worldwide
- 70,000+
- Countries
- 175+
- Modules
- 25+
- Community Members
- 2,000+
Free Trial
Get Your Free Trial Today.
Experience the power of VitalPBX with a 30-day free trial. Discover how our advanced PBX solution can enhance your business communication with seamless call management, AI-powered features and full CRM integration.
Frequently Asked Questions.
What does the one time payment option include?
The one-time payment license includes access to all minor and maintenance releases within the same major version (for example 4.5, 4.6, 4.7). When a major version is released (for example from 4.x to 5.0), a 25% upgrade fee, based on the original license cost, applies. It is a one-time payment to upgrade to the new major version.
What is VitalPBX, and how can it benefit my business?
VitalPBX is a powerful, scalable, feature-rich PBX (Private Branch Exchange) system designed for businesses of all sizes. It provides enterprise-grade VoIP communication, call routing, call center management and CRM integration, all at a cost-effective price.
Why should I choose VitalPBX over other PBX solutions?
VitalPBX is a fully customizable, software-based platform with no user limitations (server-dependent), advanced security and flexible deployment options, on-premise or in the cloud.
What happens if my business grows and I need more users?
VitalPBX is highly scalable. You can upgrade your license or add more VitXi WebRTC users, call center features or additional modules as your business expands.
What support options are available?
We provide a community forum, a Wiki site, certified Udemy training and YouTube videos. Monthly paid plans include a support ticket platform. For immediate assistance we provide paid professional support. Paid plans include Remote, Zoom and SSH support, starting at one hour for annual plans.
Is VitalPBX software truly unlimited?
Yes, VitalPBX is unlimited in terms of software capabilities. Performance depends on your server’s capacity.
Does VitalPBX provide hosting or servers?
No. VitalPBX provides licensing only. Hosting and server setup are your responsibility.
Can I try VitalPBX before purchasing?
Yes. The Community Edition lets you explore the core features for free before upgrading to a paid plan. You can also try the Enterprise, Call Center and Multi-Tenant plans free for 30 days.
Can I install VitalPBX on my own server?
Yes. You can install VitalPBX on your own on-premise or cloud server. We also provide recommendations for optimal performance.