Sonata Call Center Suite To Expand Your VitalPBX Capabilities.
Take your call center to levels you’ve never seen before.
Improve Your Call Center Performance Today With Sonata Suite.
VitalPBX is an innovative Unified Communications PBX system that delivers a modern customer experience. Combined with Sonata Suite, it is the perfect solution for call centers that need a reliable and feature-rich platform to manage their interactions.
- Supervise your call center in real time
- Detailed reports, exportable to Excel, CSV and PDF
- Control the quality of agents and customer interactions
- Automate outbound dialing
- Call accounting to monitor your business
Five Modules. One Suite.
Expand all the possibilities of your PBX with a full set of tools for your call center and enterprise.
Switchboard
Supervise your call center in real time with ease. Make your own layouts and interact with your calls.
Learn moreStats
Get insights and statistics of your call center processes, based on your queues and agents.
Learn moreRecordings
Control the quality of your agents and customer interactions. Manage recordings and generate reports.
Learn moreDialer
The most effective way to stay in touch with your clients. Engage in minutes and keep track of everything.
Learn moreBilling
A top-of-the-line call accounting system to monitor your business, with carrier and customer rates.
Learn moreIncluded In Your Plan.
What each plan includes. See the full plans comparison for every feature.
| Feature | Community | Enterprise | Call Center | Multi-Tenant | VitalPBX One |
|---|---|---|---|---|---|
| Sonata Switchboard | 15 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Recording | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Billing | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Stats | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
| Sonata Dialer | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
Ready To Expand Your Call Center?
See which plan includes the full Sonata Suite, or get a personalized tour of the modules.