VitalPBX
Hotel PBX System

Deliver 5-Star Guest Experiences.

Simplify guest services and hotel communications with smart routing and real-time tools.

Hospitality

Enhance Your Hotel’s Communication With VitalPBX.

Looking for a dependable, feature-rich PBX system tailored to the hotel industry?

VitalPBX helps hotels of all sizes optimize their communication processes, deliver excellent guest experiences and work more efficiently.

It also integrates with the CHAR PMS Link property management connector.

Why Choose VitalPBX For Your Hotel?

A complete hotel PBX system for properties of every size.

Wake-Up Calls

Feature codes *34 and *35 set local and remote wake-up calls. Staff or guests can schedule automatic reminders through the PBX.

Personal Assistant IVR For Rooms

Give each room extension its own IVR, so guests can press a number to reach the front desk, order room service or request cleaning. Customize it per extension with the *96 and *94 codes.

Call Recording And Monitoring

Record front desk or support calls with Sonata Recordings. Supervisors can review and flag important interactions to keep service standards high.

Multi-Tenant Capabilities

For hotel chains or large properties with separate buildings or departments, give each area its own isolated PBX environment, managed centrally.

Detailed Reporting With Sonata Stats

See call volumes, durations, peak hours and agent performance to spot trends and improve staffing and support.

High Availability

For 24/7 operations, high availability clusters fail over automatically if a server has issues, keeping downtime to a minimum.

Multi-Tenant Plan For Hotels And Chains.

One flat license lets each building or department run its own isolated PBX, managed centrally.

Monthly

Get our most flexible plan

$250 per month

Subscribe

One Time Payment

Best long term value*

$10,000 one time

Subscribe

*The one time payment covers minor and maintenance releases of the same major version. See the details.

What’s included

  • Unlimited extensions
  • Unlimited simultaneous calls
  • All commercial modules
  • Sonata Call Center Suite: Switchboard, Billing, Recording, Dialer and Stats
  • VitXi WebRTC clients
  • Unlimited devices provision
  • 2 mobile clients
  • Multi-Tenant module
  • Ticket & forum support

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Fastest Growing PBX System.

The numbers behind a decade of communications infrastructure.

Installations Worldwide
70,000+
Countries
175+
Modules
25+
Community Members
2,000+

Better Communication. Happier Guests.

Streamline operations and improve guest satisfaction with a PBX built for the way hotels work.